Terms of Service

Last updated 2026-07-13 — v1, pending legal review

1. What Transporter is

Transporter is an online matching marketplace for freight and capacity in British Columbia. We help senders find transporters (and transporters find loads). We are a matching service — not a carrier, broker of record, freight forwarder, or insurer.

2. Contracts between parties

When a sender awards a bid, the transport arrangement is between the sender and the transporter. Those parties contract directly with each other. Transporter is not a party to that contract and does not take possession of freight.

3. Payment

Payment is currently settled directly between sender and transporter. Platform escrow or payment processing (for example via Stripe) may be added later; these Terms will be updated when that happens.

4. Carrier verification

Transporters may submit credentials such as NSC Safety Certificate numbers and insurance details. Until we confirm them, verification status is self-declared. Senders should review each carrier's stated verification and insurance status before awarding a load. A badge or status on the platform is not a guarantee of fitness, legality, or coverage.

5. Your responsibilities

You agree to provide accurate information, comply with applicable law (including highway, ferry, and dangerous-goods rules), and not misuse the platform for fraud, double-brokering without disclosure, or other unlawful activity.

6. Limitation of liability

To the fullest extent permitted by law, Transporter and its operators are not liable for lost or damaged freight, delayed delivery, payment disputes between users, inaccurate user-posted information, or indirect, incidental, or consequential damages. Our total liability arising from use of the platform is limited to the fees (if any) you paid us in the twelve months before the claim — currently zero for most users while matching is free.

7. Disputes

Disputes between senders and transporters should first be resolved between those parties. Platform dispute tools, if available, are optional facilitation only and do not create an arbitration obligation or insurance claim process on our part.

8. Changes

We may update these Terms. Continued use after posting changes constitutes acceptance of the updated Terms. Material changes will be reflected in the "Last updated" date above.

9. Contact

Questions about these Terms: mckellardavey@gmail.com.